Mer Telecom provides field-proven telecom consulting for customer’s evolving Wireless Network requirements supported by a wealth of experience in dealing with monitor changes in traffic volume, usage patterns and RF coverage.
With a decade of expertise in Wireless Network Optimization, Mer enables customers to maintain maximum subscriber revenues by providing the highest possible uptime while reducing operating costs with smart network planning that adapts the system according to new challenges as they emerge.
Mer Telecom works to ensure that networks continue functioning as effectively as they did from their first days of installation. To this end, Mer Telecom provides a wide range of ongoing optimization and maintenance services that continuously monitor system performance and provide the fine-tuning necessary for maximum results.
Mer’s support services include telecom consulting, a 24-hour help desk and preventative action with maintenance programs that regularly drive-test all systems. Various ongoing checks include SCAFT, Benchmark, Drive and Plaster Drive Testing. Mer then offers recommendations and if necessary implements changes to parameter revisions, frequency plan revisions, antenna changes and equipment expansion.
Mer Telecom's dedicated 24/7 Help Desk is always on-call for any questions and support. When necessary, the Help Desk coordinates services providers and provides maintenance backed by a team of highly qualified engineers and technicians for equipment repair and replacement services.
